Professional Translation Services You Can Trust

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Privacy Policy

Effective Date: January 1, 2025

1. Information We Collect

We collect information you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Documents and materials submitted for translation
• Payment and billing information
• Communications with our customer service team

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our translation services
• Process transactions and send related information
• Respond to your comments, questions, and requests
• Send you technical notices and support messages
• Monitor and analyze trends, usage, and activities

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent
• With professional translators assigned to your project (under strict confidentiality agreements)
• To comply with legal obligations
• To protect our rights and prevent fraud

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All documents are encrypted and stored securely.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability

6. Cookies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:
847 Lexington Avenue, Suite 302, New York, NY 10065
Phone: +1 (212) 785-4923

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Terms of Service

Effective Date: January 1, 2025

1. Acceptance of Terms

By accessing and using LinguaBridge USA's services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

LinguaBridge USA provides professional translation and interpretation services. We strive to deliver accurate translations, but we do not guarantee perfection. The quality of translation depends on the source material provided.

3. User Obligations

You agree to:

• Provide accurate and complete information
• Submit clear and legible source documents
• Make timely payments for services rendered
• Use our services lawfully and ethically
• Not submit copyrighted materials without authorization

4. Pricing and Payment

Prices are based on word count, language pair, and service type. Payment is required before delivery of completed translations unless otherwise agreed. We accept major credit cards and electronic payments.

5. Delivery Times

Delivery times are estimates based on document complexity and current workload. Rush services are available at additional cost. Delays may occur for legitimate reasons, and we will communicate any changes promptly.

6. Revisions and Refunds

We offer free revisions if translation errors are identified within 7 days of delivery. Refunds are provided only in cases of significant service failure, at our discretion.

7. Confidentiality

We maintain strict confidentiality of all documents and information. All translators sign non-disclosure agreements. Documents are securely deleted after project completion unless you request otherwise.

8. Intellectual Property

You retain all rights to your source documents. The translated work becomes your property upon full payment. We retain no rights to your content.

9. Limitation of Liability

Our liability is limited to the amount paid for the specific service. We are not liable for indirect, consequential, or incidental damages arising from use of our services.

10. Dispute Resolution

Any disputes will be resolved through good faith negotiations. If resolution cannot be reached, disputes will be handled under New York State law.

11. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of updated terms.

12. Contact Information

For questions about these Terms of Service:
LinguaBridge USA
847 Lexington Avenue, Suite 302
New York, NY 10065
Phone: +1 (212) 785-4923